Alan Hereau

My service advisor, Alan was very personable and knowledgeable about what needed to be done to keep my vehicle in good working order. At my request, he checked to see if my vehicle was on the recall list and attended to bringing it into compliance with acceptable operating standards. The general service and update work was satisfactorily completed according to schedule by service technician Rich. When I checked out, Alan gave me a detailed review of the vehicle inspection record. All of the staff that I encountered were very courteous and personable. The facility was neat, clean and comfortable.

Oil change, tire rotation and cabin air filters. In on time and out the door as another satisfied customer. Eric and Alan always take care me and I'm always happy with the results.

Our service rep Alan was great. Very knowledgeable about our vehicle and the warranty. He was very timely when the problem was identified and gave me the cost and time it would take. I am very happy with the quality of customer service and repairs that were made. What a great team you have working there.

Alan went above and beyond to help us. We so appreciate all that was done for us

Alan in service was great to work with! The whole process went very smoothly.

Alan in service was great. The dealership is neat and clean. The owner is personable and available.

Alan was very easy to work with and quickly took care of my service order. Repairs were done very quickly and accurate ( I had my truck back the next day).

Perfect experience. Alan Mulhern presented himself very professionally as a Whitaker Buick employee! He cared about my safety! I told him my need was to have the proper amount of air added to my tires and my wish was to have oil maintenance completed if possible! I was out of the car, shown the waiting room and in no time on my way home! I would definitely recommend Whitaker Buick from the purchase through the maintenance.