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Great service department
Heater fan went out at -20. They had me fixed up with heat the same day. Greatly appreciated and impressed. Great people to work with.
Though it was tough going. Whitaker took time and a lot of searching to get my car repaired.
Amazing! Everyone was great to work with, knowledgeable, super nice, helpful, great follow up... couldn't say enough about the staff and the dealership as a whole. Our sales rep Dave Middleton was awesome from the first call through delivery, and still followed up with me after the sale on a few items. I'd recommend them to anyone & everyone!
It was outstanding. My son's car had a windshield wiper transmission failure at the start of a 13 hour drive to visit us over the holidays. We got an appointment right away, which was great. The net cost was zero because it was something GMC had a recall on, and they washed and vacuumed the car on top of that. Mike, our service person was very friendly and helpful. As an overall experience, we're calling it the Christmas miracle. You guys are great! Thank you.
I have always had a great experience with Whitaker! Thank you!
What a GREAT vehicle and GREAT experience at Whitaker Buick GMC Forest Lake! Steve, Bob and Gary were all fantastic and we absolutely love the new YUKON AT4! Communication was excellent from beginning to end and the process was smooth and simple. The vehicle was delivered almost an entire month earlier than expected which is amazing at a time when vehicles are hard to find and slow to receive. Everything from Whitaker Forest Lake exceeded our expectations!!
Aaron was very professional and answered all of our questions. He was not pushy and took care of us.
I have had my cars service at whitaker for years great service people . Richard Jungwirth
Over the last 35 years I have purchased countless vehicles from this dealership, and for that same period of time I have received outstanding service. Mike Husom is my personal concierge for service, and vehicle related questions.
Professional, knowledgeable, stayed after hours to get me in my new car
Eric Pratt in service and the gentleman in parts went above and beyond in addressing a separate issue with my truck when I was in for routine maintenance. It was small enough problem with my fuel fill tube fastener that they could’ve easily brushed it off, but they researched a solution, installed parts and fixed it all during the oil change. Not a bid deal in their day, but a reasonable irritant for me every time I filled the tank. Thanks for excellent service in the details guys.
Very friendly was very satisfied with my salesmen Andy K. and also the other staff. Thought was given a fair price for my trade in and the new purchase.
It was great!
Friendly, knowledgable
Fast, friendly, and professional
great service, helpful
Very pleasant knowledgeable service attendant. Service needed for my vehicle was completed less than an hr. Very satisfied as always with this dealership.
Love your dealership!
All the service guys n mechanics are awesome.
Very good
Bought a used Buick under warranty at a different dealership and needed the rear AC fixed. First time working with the service department and I was thrilled with the overall experience I had.
Eric in the sevice department was great help! He answered any and all questions that I had! My service on my car was done in a timely manner. Would definitely recommend the service department to my friends!
Very friendly and knowledgeable service department
At Whitaker I have always felt that the service providers are knowledgeable and do not over recommend service. As a female truck owner it has been a bumpy road with mechanics and service providers who treat women like people. It is refreshing and I am always recommending people go to Whitaker GMC and Buick for service.
Have had great experiences at Whitaker. Eric Pratt is great at what he does!
Great service.
Great and friendly service
I found a vehicle online at this dealership and called in to make sure they still had it as I was driving in. I met with salesman Dave Middleton. Dave made the buying process so smooth! He was so friendly, helpful, responsive and extremely detailed! I strongly recommend Dave as he's clearly very passionate about his job. I'll definitely be buying from him again!
Adam was very professional and kind. Kept me updated with repairs. I will be coming back for oil changes due to his service
Mike is always great as my service rep.
Great people and service. Could not be happier
They went above and beyond to take care of us. We appreciate the expediency and communication. Overall, it was a great experience!
Dave Middleton was wonderful! Whitaker was the 4th dealership I had been to that day because I was ready to purchase a vehicle. The first place had a lack of inventory and the next two were very frustrating because they would not look at my trade to give me a price (just estimated with Kelly Blue book without looking at my vehicle) and it was difficult for me to get the sales reps' attention at one of the dealerships. Once I did enter into a conversation I was repeatedly asked when my husband would join us which I felt to be disrespectful. However, at Whitaker Dave gave me his full attention as soon as I walked in the door, walked me through options for what I said I wanted, walked me through pricing and pretty much had me sold before we got to the car. I was unfamiliar with Acadias before arriving at your deadlership last week and I wanted that vehicle by the time I left. If it had not been so late in the day I would have made the purcahse right then. We know we will need an additional car for our household next year and look forward to connecting with Dave again in 2022. I would highly recommend him to family and friends. Also, never having had a vehicle with OnStar before, we are really pleased with this service and the new Guardian app option for our family. This technology and the loyalty progam/credit card to earn funds toward a down payment are very attractive. We have been loyal Honda customers for nearly 20 years and have never had that benefit before and appreciate the opportunity to try these programs with GMC.
Great group of people I worked with from Aaron in sales, to the finance person and the GM. All worked to get me what I was looking for and not give you the run around.
Was no hassle. Did on my terms. Wasn't rushed or pushed. Friendly service. Knowledgeable sales man.
Aaron was great and the financial services gentleman was too. The service department did a good job of scheduling and completing work on my new truck also.
Tec was very good and thorough and understanding service righter also
Brought my vehicle in for multiple reasons! Everything was fixed and ready to go in a day! Very happy with the service everyone was very friendly and helpful!
Great customer service! My service representative went above and beyond.
I have been very happy with my car service at Whitaker's. I'm in and out and never get pushed for other services. I know my vehicle very well and if it may be possibly needing attention in other areas. However I would always take care of things before they lead to bigger problems. Thanks for the honest service Whittaker.
Great experience and love my new Yukon!
Quick efficient service. Thank you
Always friendly never trust to up sale anything can be trusted
Dropped my vehicle off, they did a good job repairing it ,was nice and clean when I picked it up couldn't ask for more
It was well worth the drive to get a quality clean used car at a really good price. They understood our urgency and when we came to fill out the paperwork we were done so fast and we're able to head back and get back to work.
Salesman was very knowledgeable of the car we purchased. Very friendly and helpful.
I TOOK MY 2017 ARCADIA LIMITED IN FOR AN OIL CHANGE, WHEEL ALLIGNMENT & AND TIRE ROTATION. ALSO A BATTERY CHECK TEST. THEY TOOK CARE OF EVERYTHING IN A SHORT TIME. I WAS AMAZED HOW QUICKLY IT WAS ALL TAKEN CARE OF! VERY SATISFIED WITH WHITAKER BUICKS SERVICE ADVISOR ADAM FOR GETTING IT DONE.
Very helpful and honest
Things are done in a timely matter.
Good Job
Everyone was very friendly and helpful. I love my new TERRAIN !
Always fast and super nice
Dropped my car off for routine maintenance. They let me know when it was done. I asked them to replace some filters if necessary. I appreciate them saying it was not needed at this time.
Dave Middleton, our Sales Consultant was very informative and patient answering all of our questions. We had been looking around for a truck for a while and discovered the one we bought by looking online. It was a couple hour drive for us and Dave assured us that the truck would be there when we got there. It was a no pressure sale (we would have walked away otherwise). Dave knowledgeably pointed out all the bells, whistles, and safety features of the truck without being pushy. I would also like to say that Gary Miskowic was excellent in assisting us as well, very friendly, helpful, and willing to answer questions in easy to understand terms. I would like to add that we never met either of these gentleman prior to our vehicle purchase, nor are we related in any way to our knowledge. Thank you.
I am a big fan of Forest Lake Whitaker Buick. I have always been treated as royalty - no complaints, only help and friendliness.
We were treated like royalty!!
great service, very friendly staff
My truck was fixed right and was done on the same day.
Was so easy.. the process was smooth
Adam Bernardini in the Service department is the absolute best!! He goes above and beyond every time. I've had a transmission issue for almost the past year. Long story short....he worked with the extended warranty company (warranty had just expired, but he kept such great notes from last summer) and made sure the right thing was done for me and my vehicle. He really cares about his customers! They all do. Have had great experiences with Eric Pratt as well. This is why I continue to use Whitaker for my GM/GMC service needs, and recommend them to others. Thanks!
From the minute we walked in the door to when we left with a brand new vehicle, our salesperson, Dave Middleton was fantastic. He is so knowledgeable of the vehicles he sells and takes the time to demonstrate and explain everything. Prior to purchasing this vehicle, we had our 2011 Enclave serviced at Whitaker and will continue to do so with our new Envision. Whitaker is a superior dealership and we recommend it highly.
The Whitaker Team is great to work with, they made the new car selection and buying fun. The delivery was excellent and past experience assures us of continued service from an excellent service dept. We buy GM for all the above reasons, good people, good service. Many thanks Jerry Peltier
great service guys
It was a world class experience even though we are in a world pandemic. It was a safe and enjoyable experience. People were nice, prepared and experienced.
Recently purchased a 2018 raptor from Dave Middleton, he was extremely helpful and patient. Did not push for me to purchase immediately, very thorough and answered all my questions. I plan on having all of my future vehicle purchases being from Dave!
They double checked my concern when I reiterated the problem, and ended up finding the problem. Worked hard to make sure problem was covered under the extra warranty I purchased, instead of resisting warranty issue. Communicated by text which I prefer.
I love it here. I highly recommend. They take great care of you here.
Dave & Bob are truly the best in the business! I worked with them while purchasing my GMC Acadia, and they made the entire experience enjoyable from start to finish. They were incredibly knowledgeable, friendly, and easy to talk to — never pushy, just genuinely helpful throughout the process. For the first time in a long time, I actually enjoyed buying a car! Thank you both for making everything so smooth and stress-free. I’ll definitely continue buying vehicles from Fury in the future!
Our salesman Dave Middleton was very helpful and knowledgeable. The entire experience was nice and easy going. Would recommend the dealership and salesman.
Easy process!
Purchasing a 26 3500 gmc AT4 almost 2 weeks ago. Found what I wanted online and the guys were great from the moment I inquired about the truck! Sales and finance was a breeze and they delivered the truck to me. 10/10 recommend.
I went in hoping to find a nice reliable car after doing all of my research. Dave was an amazing help and I appreciate how transparent he was with everything! Bob was also a big help when it came down to understanding the finances better. I’m so happy and grateful for the service my brother and I received. Fury made my buying process as seamless as possible I 100% recommend buying through them.
Very friendly staff, and they did a fantastic job
Brad my advisor is amazing and has always taken care of me. So easy to work with and just always above and beyond. I have never meet an advisor that takes care of his customers like him.
We have bought over 15 vehicles over the last 40 years. I wanted to share that Lisa Horst has been the best salesperson we have ever worked with. She has been very helpful, and has gone out of her way to ensure all of our questions and concerns have been addressed and resolved.
Such a great experience with Lisa and the Fury team!! Highly recommended.
Lisa was awesome! Would highly recommend her!
Lisa was wonderful to work with at fury GMC! Would recommend Lisa Horst when buying your next vehicle!
Excellent reception. Understood the process. Treated as a VIP!! Thank you very much!!!
Fury GMC was great with a very patient, knowledgeable and friendly sales person named Jack!!! We would rate our experience as a 10 for sure!
Great people to work with! Aaron was very helpful in getting me in what I wanted. Very knowledgeable and kind, I would recommend them 10/10 times
I appreciate the respect and explanations and advise given concerning my vehicle. Fury has an excellent service department.
What a great experience trading a vehicle in and buying a new one. Dallas, Gary and Brian were all great. We even got a tour of the dealership which has never happened before. You made a happy customer . We love our 2026 Canyon Denali!
Great service, huge selection, friendly staff
Dave was great to work with while buying my truck! He was genuine and very helpful. Thank you Dave!
Very friendly and helpful!
Great organization. My truck (purchased elsewhere) had an oil cooler failure and needed to be towed. These folks assessed it the same day, located the needed parts and had me back on the road in less than two days total downtime. Very professional and helpful!
Very good experience attention to detail very easy to deal with
Enjoyed Fury GMC no pressure sales approach by sales person Dave Middleton
Shoutout to Lee at Fury GMC in Forest Lake! He does a fantastic job keeping the lot looking clean, organized, and sharp every day. It really makes a difference in the overall customer experience and shows the pride he takes in his work. Appreciate everything you do to keep the dealership looking its best! ✨
Aaron is the guy to go too! He takes care of you right as you walk in the door of Fury Motors.
Friendly and informative! Brad was great to work with. Very helpful!
All work was done in a timely manner
Excellent
Had a great experience with Christian in purchasing a used car this past week! He was super helpful and I appreciated that he really listened to what I was looking for and helped me find something that checked all the boxes!
Great customer service one of the best I’ve seen yet! Thank you Dave Middleton, Dave Middleton help my parents and brother get a vehicle and he helped me get my 2024 Dodge Durango GT plus. Great sales Consultant I highly recommend great person, as well thanks to Gary. Very happy with my new vehicle, again thanks very grateful.
Service here is amazing, we had Dave and he’s the best! He showed us everything we needed and made sure we weren’t confused about anything! Would highly recommend!
They always treat me like family! I enjoy bringing my vehicle in.
I came for an oil change and was advised of other repairs it will need I passed on the other repairs for now they me in and out quickly
I had the pleasure of working with Jack Burn at Fury GMC for my recent purchase of a certified preowned GMC Sierra. From the time I inquired about the vehicle to the time I was driving off the lot with it was an efficient and pleasant experience. Jack was professional, courteous, and easy to work with. He responded to all of my questions in a timely manner. Bob Flinn and Gary Miskowic in finance were also great to work with. Overall, I had a great experience here. Thank you to everyone who helped me with the process!
Great service from everyone. Aaron took the time to hear my concerns and helped me buy my new used vehicle. His assistance and knowledge was greatly appreciated. If your looking for a new or used car make sure you stop here first.
John did a great job taking care of my wife's GMC Canyon.
Very helpful
Staff was really quick, really friendly and I greatly appreciated their honest answers to all of my questions!
Great service! Brad Ring was great to work with.
They are always friendly there!!
Bought a new truck. Jake was my sales guy. Bob the manager is really great. Counter offered the bank for a better deal
I've always have been very satisfied with you all. Very professional n kind. I have bought 2 vehicles from your sales associate Dave. Very happy
Very happy with the service department and John especially at Fury Motors in Forest Lake. Replaced my transmission and I am on the road again!
Very informative and professional
Staff was very friendly!
Fury performed as expected
Dave did a phenomenal job. I appreciate everything he did for me he treats us like family. 10/10
Had weird problem with car. Fury checked it out,between other jobs. Cleared the problem and did in timely fashion.
Great experience buying my car here! Lisa was amazing! The staff was friendly, helpful, and made the whole process quick and easy. I’m very happy with my new car and would definitely recommend this dealership. ⭐️
John was awesome to work with! He gave me a quote, informed me of additional items that needed to be addressed, and updated a mistake on the quote saving me about $700. Honest and fair!
Lisa and the sales team were great. Followed from North Branch even better service this time.
Aaron helped me out a lot. He was very helpful and explained everything to me while looking at a vehicle!! I highly recommend coming here if you’re looking for a new vehicle
My husband and I had a great experience at Fury. Mainly due to our awesome salesperson, Lisa. We were dreading the car-buying experience... but as soon as she greeted us, we felt comfortable. After telling her exactly which vehicle we were interested in, she got us right out for a test drive. She was chill, kind, knowledgeable, non-pressuring, and FUNNY! Highly recommend working with Lisa, she is super! The entire process was smooth, quick, and zero hassle.
Aaron was knowledgeable, helpful and friendly as I purchased my 2026 Acadia. Thank you, Aaron! Great salesman!
Working with Lisa was like working with family. I highly recommend her when seeking out a professional on a new or used vehicle.
Fury did a great job with my truck. I went in for an oil change and tire rotation. John recommended their air induction service. It led to a gain of 5 MPG In efficiency. Wow!
Excellent service. I trust Fury GMC for all my maintenance and repairs.
Lisa was great to work with. She was very knowledgeable and made the entire transaction simple and efficient. Highly recommend!!
Done well and in an appropriate amount of time
They did an amazing job with every step of the process, and I love my new Traverse! Highly recommend these guys!
Got in same day for oil change and vehicle inspection. Suggested fuel injection flush per manufacturer recommendation. Very reasonable price with fast and friendly help!
Great Sales and Support, Dave Middleton was Awesome!
Our service work done at Fury Motors was excellent!
Excellent service. John the Service representative explained in detail what would be included in my first oil change. Service was completed in a timely fashion & I was very pleased with the work done.✅
My first choice for maintenance!they did a great job!
My experience with Fury Auto of Forest lake was excellent. From the time I called in search of a new SUV to the very end everyone was will to help throughout the entire process. I want to shoutout Aaron for being a major help in finding the right car with the best deal. Aaron was easy to talk to, informative, and knowledgeable and I can’t thank him enough. Thank you to everyone at Fury Auto of Forest Lake!
We had come to see a specific truck, and Lisa was phenomenal. She was kind, informed and treated us with respect. No need to be pushy when they have a great website, knowledgeable employees and clean vehicles. Lisa took us for a spin around town, and we knew we found the one. The process was quick and painless. Thank you Lisa! Best employee there!
Leena was extremely helpful. She was able to find our extended warranty information, schedule our car to be checked out and explained everything that would be covered by our warranty.
GREAT Job Thanks
Lisa was great to deal with and made the experience fun. Bob in finance made sure we got the best deal possible before we signed. I’ll be back for my next truck!
Eric the advisor was excellent and did great in keeping me advised of work being done, outcome and recommendations.
Pleased with the service. Lisa was great!
Outstanding Customer Service ... ease of appointment availability, service to my vehicle, thank you Eric and the Fury Service Team. Nice job!
They went above and beyond.... great company
I brought my car in for service and was extremely thankful having Leena J in the service department being so knowledgeable and helpful! Steve
My Colorado that I bought at Fury SSP needed software updates, it took several hours but all was done great. John Anitzberger
Spent several days looking for a truck. Stopped in at Fury motors. Asked the friendly gal at the front desk if there was someone I could talk to. She hooked me up with one of the best sales guys I have ever had. Jack Burn. Great experience working with him and the whole staff. Thank you Jack and Fury staff!! We will be back for more trucks. Unlimited Welding & Fabrication.
I had a great experience working with them. They were very accommodating. I wasn’t able to get off of work to come sign the paperwork, so they had one of their employees make the drive from Forest Lake to Spooner, WI to bring me the paperwork to sign at work. Would definitely recommend purchasing a vehicle from them.
Had a great experience with service from my check-in to my pick up. Thanks for the great work!
Great customer service and very professional.
Always great service and kind people
Excellent customer service! Dave Middleton our sales person and Bob in financing are both awesome. Thank you guys. My husband bought a high country back in June and I bought a 2026 GMC Acadia yesterday. All the process was smooth. Can't say enough about them. Highly recommended.
Great service and sales people
John in service got me an appointment right away and had me done with warranty work in just a couple hours.
A pleasure to work with your staff. Everything went very smoothly. Thanks again.
A great dealership experience !! I got my new GMC and great service from everyone at the store. They made the purchase and decisions easy to deal with. Thank you guys.
Not good! No Vet discount. Big increase in costs! Problem resolved, took care of my problems, all good now!
The entire experience with sales staff was great.
Great price , very freindly, truck was exactly as advertised. But it did take most of the day to get in and out . Bought it about 11 was still waiting for paper work to be finished at 1:30.
Good
Great team!
We brought our 2016 Buick Encore in for service on 1/29 - Originally it just needed an oil change and tire rotation. As they went through the stand multi-point vehicle inspection though, it was discovered that the coolant reservoir was almost empty & could be smelled by the engine. In pressure testing the cooling system, a leak was found by the water outlet which was cracked. Replacement of water outlet was made & filled - and all was fine again. In addition and per our request, they washed the car windows (it was way too cold to have a car wash). In particular, though, we were extremely pleased with how they also washed/cleaned the inside of the front window - upon our request. We have tried many ways & suggestions to do this ourselves, but it always ends up smeary. The person cleaning it for us this time really knew how to do it; and as I drove the car home against the sunlight, there were no smudges, smears, or streaks. Success at last! This was our first experience with Fury GMC since they have taken over from Whitaker and it was a very good one. The servicing advisor Eric Pratt remembered us as well when he stayed on with the dealership. It appears that Daniel Holm was the technician on hand (and I'm not sure who did the great job on the windows) - but it was very satisfactorily and well done. Thanks! Charlie & Sharon Johnson, Forest Lake
Took in vehicle, charged for new spark plugs and diagnosis but it didn’t resolve the problem. Brought it back the next day. Hoping dealership will do what’s right to find issue. **Update: The dealership made several attempts to duplicate the problem, unfortunately, it would not duplicate so still have no answer. However, the dealership was very responsive and did not charge me for the additional Technician time while attempting to locate issue. Very courteous and advised me to bring it in again if the problem resurfaces.
Great team to work with and an excellent buying experience!
Lisa, Luke & Bob were the best to work with. Made car buying so easy and seamless!!!
Good People!! Purchased a used SUV from the guys at Fury GMC in Forest Lake and traded another vehicle. Dave Middleton/Jesse-Sales, Luke-Sales Manager and Bob-Finance/Business Manager. All were pleasant, professional, low pressure and fair dealing. No tricks or gimmicks, very straightforward transaction. Would recommend to anyone looking to purchase a New or Used. Thanks-Luke, Dave, Bob and Jesse!
I came for an oil change and was advised of other repairs it will need
Very friendly and professional. Eric did a great job in communicating the required work.
Good People!! Purchased a used SUV from the guys at Fury GMC in Forest Lake and traded another vehicle. Dave/Jesse-Sale, Luke-Sales Manager and Bob-Finance/Business Manager. All were pleasant, professional, low pressure and fair dealing. No tricks or gimmicks, very straightforward transaction. Would recommend to anyone looking to purchase a New or Used. Thanks-Luke, Dave, Bob and Jesse!
Lisa was very helpful. She took us for a couple of test drives before I made my mind up. When I finally decided, she walked us through the whole process with lots of explanations. Luke also helped us along the way. Bob,in financing, helped us through the final step of purchasing our Envision. Thanks to all of them for making the everything go smoothly. Kay.Sellman
Great Work by the Service Team!! Make sure you let the team know ...Thank you John, Eric, and the Service Manager! I appreciate their hard work and support.
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