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My sales rep Aaron was awesome - straight forward, honest and professional! Love dealing with good people like the Whitaker organization!

Todd went above and beyond to provide great service...much appreciated

Todd did a amazing job accommodating me with a loaner. Thanks

Our salesman Aaron Ahlstrom was awesome to work with; he sold us our previous truck, also. Gary in finance was also super helpful and thorough. Perfect experience for my wife and me!!

Verry satisfied with the service. Dave Middleton, went above and beyond to guarantee be best experience in buying our truck.

Great service, always prompt and professional

Perfect experience. Alan Mulhern presented himself very professionally as a Whitaker Buick employee! He cared about my safety! I told him my need was to have the proper amount of air added to my tires and my wish was to have oil maintenance completed if possible! I was out of the car, shown the waiting room and in no time on my way home! I would definitely recommend Whitaker Buick from the purchase through the maintenance.

I’ve only been there once, but I am happy with the service. I’ll definitely go back for my next oil change or anything else I might need for my car.

Great job!! I am very pleased!!!

Very friendly & great service

Great buying experience and service with Gary!

Great

I brought our 2003 LaSabre Limited to Whitaker for an oil change (84,000+ miles). Eric and shop crew also found I needed a new wheel bearing plus transmission coolant lines. Two hours later all was completed despite a backlog of vehicles in the shop. I was more than satisfied that the crew diagnosed the several problems caused by aging of the Buick and now I can drive more safely with confidence.

very good people to do business with. the best

I called on a truck Dave was very helpful, and weeks sooner then expected the truck arrived, the had the psi done same day and I was able to pick it up that night.

Fast and efficient service. I was pleasantly surprised by the way everyone communicated with each other to see that my problem was solved quickly. Many thanks to Todd, Eric, Bob, Tracy, Scott. & most importantly Steve. It was a pleasant experience. Thanks again!

Eric was very professional and friendly and kept me up to date with what was going on with my vehicle every step of the way! The guys at Whitaker always do a great job!

fast professional service dept. Highly recommend!

Very good to deal with. Excellent at explaining everything on the truck.

Great Dealership. Not sure what a "Stigma" is meant by another reviewer, Salesman just have a job to do, like you and me. To help you find a car to your liking and for your enjoyment, that is dependable andd affodable. Whitaker Does all this. I know it doesn't say (SALVATION ARMY non profit) on the front door but you guys made the financing process a breeze too.

They were great about recall on my vehicle

Knowledgeable, friendly, always helpful

Stopped in at the last moment when we realized our check engine light was on no appointment or anything, took us right in and fixed within about45 min all still under warranty thats the best!! Nice to no they have our back no matter what the situation is thanks for the last minute repair shows you really care about your customers!!

We have been buying cars from your dealership since 2002. We like the pricing structure and the sales people we have been in contact with have been straightforward. The service dept has been courteous and accurate on estimates of time and money. We recommend this dealership whenever we can. Please keep up the good work!

It was a pleasure working with Jim & Gary at Whitaker. They were both very knowledgeable on the product offerings in ordering my new truck. I would definitely recommend to anyone in the market for a GMC / Buick!

This was the easiest car buying experience I've ever had. Dave was great he had all the information about the vehicle beforehand and everything was already ready at pick up. He showed me all the cars features and all the information I needed. He got my phone all set up through the vehicle and all set up with sirius radio and onstar with in just a few minutes. I'm extremely happy with the vehicle and will enjoy owning it. I will definitely refer anyone I know in search of a vehicle to Dave.

The staff was awesome to deduct $20 from our bill because they were running behind and wait time got lengthy. Thanks for the wash.

Personnel are all very personable. I will add though, it took much longer to get the service done. An oil change etc. took nearly 2 hours. My appt. was for 9:30 and I was lucky to get out of there at 11:20 because I had another appt. at 11:30. i understand that they are very busy but this won't stop me from returning for all my services.

Always great fast service

Everyone was very helpful and friendly.

Everyone was friendly and helpful. Especially Kayla in the service department. Felt like she really cared about helping us!

I dropped of my car with out an appointment. There told me they didn't know if they could get me in. Not only did they get me in my car was done by the end of the day.

Great service !

Great customer service.

Eric was amazing. Very informative and kept me in the loop!

Oil change and tire rotation.

The Encore GX was in transit when we saw it on the website. I contacted Jeff in sales and he was easy to work with and kept me updated on the arrival date. Once it arrived, everything was seamless with the delivery and paperwork.

After several dealerships not wanting to look into my radio receiver software updates, I gave a call to Eric Pratt at Whitaker. He took the time to not only research my car on why the radio didn't have certain features but how to get the software updated. Whitaker svc reps set themselves apart from *cough cough* some other dealerships nearby... and by nearby I mean Forest Lake Auto Group (Chevy) svc rep Dan, who basically gave me the short "No, the software cant be updated" Thanks to Eric, the radio unit software is updated and has the features to connect my phone... happy camper. I'll look to them to service my Chevrolet

Well pleased.

The Whitaker service department is first class. Always a great experience and friendly people!

Todd was very helpful!!

Prompt and friendly.

Took a little longer than I'd expect. Still fantastic service. Worked with me on getting a slightly low but fair offer for my trade in. I enjoyed the friendly help from everyone I talked to in the dealership. I would recommend visiting this location.

Oil change was through and washed my truck after which was appreciated.

They are always friendly and eager to help. I’ve not had a bad experience

Dave was GREAT! Helpful and responsive anytime I reached out to him. I highly recommend!

We worked Aaron Ahlstrom starting in late February to purchase a 2022 Yukon that was fully functional and he delivered on on 4/2/2022. In todays market this was awesome. Aaron and Bob were great to work with and we appreciated all of their help.

Received promptly at service, and was kept informed of status.

NA

Easy to schedule, work completed was done with the upmost care, communication was great

Aaron Ahlstrom was proficient with teaching me how to handle my new GMC. He was educated, very charming with did not pressure me into buying a car. The how experience was such a relief with selling my car and confirming the sell. I just love Aaron

Great service all round! Dave was really informative and helpful. Eric was easy to work with, and made sure I was taking care of. The detailer (Steve) did amazing work in making sure the car was super nice and clean.

Professional and courteous!

it was ok

Prompt and courteous service.

Overall experience was great I have nothing bad to say about anybody that assists me in the purchase of my brand new 2022 3500HD SIERRA SLE My salesman walked me through and helped me in any way shape and form he could when I had questions about the delivery of my truck Andy was very pleasant to deal with

Check in was quick and friendly. Work was completed in the time estimated.

I was thankful that I received a call. informing me of updated cost of transmission service prior to them doing the service. The call allowed me to make an informed decision regarding the service.

Great place to buy!

mike in service was great like he always is. if it was not for mike i might not be such a loyal customer. glenn a. peterson

Dave was great

I had a wonderful experience. The staff was very helpful and explained everything perfectly.

Staff was very helpful friendly and made my buying experience fast and easy.

Great service department

Heater fan went out at -20. They had me fixed up with heat the same day. Greatly appreciated and impressed. Great people to work with.

Though it was tough going. Whitaker took time and a lot of searching to get my car repaired.

Amazing! Everyone was great to work with, knowledgeable, super nice, helpful, great follow up... couldn't say enough about the staff and the dealership as a whole. Our sales rep Dave Middleton was awesome from the first call through delivery, and still followed up with me after the sale on a few items. I'd recommend them to anyone & everyone!

It was outstanding. My son's car had a windshield wiper transmission failure at the start of a 13 hour drive to visit us over the holidays. We got an appointment right away, which was great. The net cost was zero because it was something GMC had a recall on, and they washed and vacuumed the car on top of that. Mike, our service person was very friendly and helpful. As an overall experience, we're calling it the Christmas miracle. You guys are great! Thank you.

I have always had a great experience with Whitaker! Thank you!

What a GREAT vehicle and GREAT experience at Whitaker Buick GMC Forest Lake! Steve, Bob and Gary were all fantastic and we absolutely love the new YUKON AT4! Communication was excellent from beginning to end and the process was smooth and simple. The vehicle was delivered almost an entire month earlier than expected which is amazing at a time when vehicles are hard to find and slow to receive. Everything from Whitaker Forest Lake exceeded our expectations!!

Aaron was very professional and answered all of our questions. He was not pushy and took care of us.

I have had my cars service at whitaker for years great service people . Richard Jungwirth

Over the last 35 years I have purchased countless vehicles from this dealership, and for that same period of time I have received outstanding service. Mike Husom is my personal concierge for service, and vehicle related questions.

Professional, knowledgeable, stayed after hours to get me in my new car

Eric Pratt in service and the gentleman in parts went above and beyond in addressing a separate issue with my truck when I was in for routine maintenance. It was small enough problem with my fuel fill tube fastener that they could’ve easily brushed it off, but they researched a solution, installed parts and fixed it all during the oil change. Not a bid deal in their day, but a reasonable irritant for me every time I filled the tank. Thanks for excellent service in the details guys.

Very friendly was very satisfied with my salesmen Andy K. and also the other staff. Thought was given a fair price for my trade in and the new purchase.

It was great!

Friendly, knowledgable

Fast, friendly, and professional

great service, helpful

Very pleasant knowledgeable service attendant. Service needed for my vehicle was completed less than an hr. Very satisfied as always with this dealership.

Love your dealership!

All the service guys n mechanics are awesome.

Very good

Bought a used Buick under warranty at a different dealership and needed the rear AC fixed. First time working with the service department and I was thrilled with the overall experience I had.

Eric in the sevice department was great help! He answered any and all questions that I had! My service on my car was done in a timely manner. Would definitely recommend the service department to my friends!

Very friendly and knowledgeable service department

At Whitaker I have always felt that the service providers are knowledgeable and do not over recommend service. As a female truck owner it has been a bumpy road with mechanics and service providers who treat women like people. It is refreshing and I am always recommending people go to Whitaker GMC and Buick for service.

Have had great experiences at Whitaker. Eric Pratt is great at what he does!

Great service.

Great and friendly service

I found a vehicle online at this dealership and called in to make sure they still had it as I was driving in. I met with salesman Dave Middleton. Dave made the buying process so smooth! He was so friendly, helpful, responsive and extremely detailed! I strongly recommend Dave as he's clearly very passionate about his job. I'll definitely be buying from him again!

Adam was very professional and kind. Kept me updated with repairs. I will be coming back for oil changes due to his service

Mike is always great as my service rep.

Great people and service. Could not be happier

They went above and beyond to take care of us. We appreciate the expediency and communication. Overall, it was a great experience!

Dave Middleton was wonderful! Whitaker was the 4th dealership I had been to that day because I was ready to purchase a vehicle. The first place had a lack of inventory and the next two were very frustrating because they would not look at my trade to give me a price (just estimated with Kelly Blue book without looking at my vehicle) and it was difficult for me to get the sales reps' attention at one of the dealerships. Once I did enter into a conversation I was repeatedly asked when my husband would join us which I felt to be disrespectful. However, at Whitaker Dave gave me his full attention as soon as I walked in the door, walked me through options for what I said I wanted, walked me through pricing and pretty much had me sold before we got to the car. I was unfamiliar with Acadias before arriving at your deadlership last week and I wanted that vehicle by the time I left. If it had not been so late in the day I would have made the purcahse right then. We know we will need an additional car for our household next year and look forward to connecting with Dave again in 2022. I would highly recommend him to family and friends. Also, never having had a vehicle with OnStar before, we are really pleased with this service and the new Guardian app option for our family. This technology and the loyalty progam/credit card to earn funds toward a down payment are very attractive. We have been loyal Honda customers for nearly 20 years and have never had that benefit before and appreciate the opportunity to try these programs with GMC.

Great group of people I worked with from Aaron in sales, to the finance person and the GM. All worked to get me what I was looking for and not give you the run around.

Was no hassle. Did on my terms. Wasn't rushed or pushed. Friendly service. Knowledgeable sales man.

Aaron was great and the financial services gentleman was too. The service department did a good job of scheduling and completing work on my new truck also.